Welcome to Inspire Aid Support Care.
Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
1. What Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Phone number
Email address
Address or location details
NDIS number (only when needed for service delivery)
Emergency contact details
b. Website Usage Information
IP address
Browser type and device information
Pages visited and time spent
Cookies and similar tracking technologies
c. Service-Related Information
Support needs
Care preferences
Documents required for NDIS or service planning
2. How We Use Your Information
We use your information to:
Provide NDIS and disability support services
Respond to your enquiries
Send updates, confirmations, and service information
Improve our website and user experience
Maintain internal records and compliance
Meet legal and regulatory obligations
We do not share, sell, or rent your personal information to third parties for marketing purposes.
3. Sharing of Information
Your information may be shared only when necessary:
With your consent
With NDIS providers, support coordinators, or healthcare professionals (only if relevant to your support plan)
With government or regulatory authorities when legally required
With trusted third-party service providers who help us operate our website or deliver services (e.g., email providers, hosting partners)
All third-party partners follow strict confidentiality and data protection requirements.
4. Data Storage & Security
We take strong measures to protect your information, including:
Secure servers
Encryption of sensitive data
Access controls
Regular security reviews
However, no online transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies to:
Improve loading speed and performance
Understand user behaviour
Provide a smoother browsing experience
You may disable cookies in your browser settings, but some features of the website may not function properly.
6. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of data where legally permitted
Withdraw consent at any time
Ask how your data is collected, stored, and used
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Inspire Aid Support Care
📧 Email: [support@inspireaidsupportcare.com]
📞 Phone: [0430 359 591]
🌐 Website: inspireaidsupportcare.com